Writing Samples

Explore a featured selection of my writing work below.

February 16 2026

Retail Brand Case Study: Competitive Analysis & Strategic Recommendations

A structured case study demonstrating analytical thinking, competitive evaluation, and clear strategic recommendations for business growth and operational improvement.

February 10 2026

Editing Sample: Line-Level and Structural Revisions for Clarity and Flow

This sample demonstrates my approach to detailed proofreading and editing, including line-level revisions, structural suggestions, and clarity improvements while preserving the author’s original intent and voice.

February 10 2026

Blog Draft on Nontraditional Paths into Tech

Original blog draft demonstrating clear, structured, reader-focused writing.

November 29 2025

Structured Documentation for Stakeholder Alignment

This sample demonstrates my approach to business analysis by organizing complex business needs into clear, structured requirements intended for cross-functional understanding.

November 28 2025

Zendesk Help Center Article Published

Uncredited and published knowledge base article written for eLogic Genesis software. I authored the full content and structured it for Zendesk publication, aligning it to the platform's voice and UX style.

November 28 2025

Zendesk Help Center Article Draft

Uncredited knowledge base article draft written for eLogic Genesis software. I authored the full content and structured it for Zendesk publication, aligning it to the platform's voice and UX style.

CAP Guidebook

This guide was revised and rewritten from an existing document to improve clarity, structure, consistency, and usability. My work focused on reorganizing content, refining language, and creating a more user-friendly resource while preserving the original intent and requirements.

September 7 2022

ServiceNow Slack Integration Guide

Created a step-by-step guide for integrating ServiceNow with Slack via Flow Designer and Webhooks. Explained flow creation, trigger configuration, message formatting, and testing. Geared toward ITSM admins seeking streamlined notification workflows.